JE Robison Service Parts DepartmentOur parts department can be called directly at (413) 785 5395.
Parts is open from 8AM to noon, and 1PM to 5PM, Monday through Friday. Orders called in by 10AM can usually be shipped the same day. We ship by UPS.
If you need service, Dominick Tebaldi in our parts department can be reached by email at par...@robisonservice.com.
JE Robison Service maintains a complete stock of routine service spares for most vehicle lines we service. Non-stock parts can usually be obtained within a few days.
As an authorized Bosch Automotive Service Center we emphasize genuine Bosch replacement parts. Bosch parts we stock include spark plugs, wires, fuel injection parts, filters, wiper blades, alternators, starters, and specialized electrical components. All Bosch parts come with full 12-month parts and labor warranty, good at any Bosch Automotive Service Center nationwide. Bosch remanufactured electrical parts also come with 2-year roadside assistance coverage.
JE Robison Service will provide warranty service on any covered Bosch Automotive systems, no matter where they were installed. This warranty support extends to Bosch systems on cars under new car warranty as well.
We carry and install a complete line of off road, custom and performance accessories for the car lines we support.
About the parts we install and sell:We carry genuine or OEM replacement parts for most repair work. OEM stands for Original Equipment Manufacturer. For example, Bosch is the original manufacturer of most fuel injection parts used by Mercedes and BMW. By using an OEM part we can often save money for our customers. When performing a repair on a BMW we might install either a BMW or Bosch branded fuel injection component knowing both parts were identical.
In some cases we install aftermarket parts-fine quality parts from other manufacturers. Usually this is done at customer request to save money. An example would be installation of a Borla brand exhaust or an Interstate battery in a Mercedes-Benz.
Your service advisor will be able to discuss parts choices that are appropriate for your car and your job.